Question 1

How long does delivery take?

Accepted Answer

Orders are dispatched in 1–2 business days and usually delivered in 3–7 business days across India.

Question 2

Do you offer Cash on Delivery?

Accepted Answer

No. RTYNON™ accepts prepaid online payments only — UPI, cards, net banking and wallets.

Question 3

How should I apply the perfume?

Accepted Answer

Spray lightly on clothes from a safe distance.

Question 4

Are the attars alcohol-free?

Accepted Answer

Yes. The 6 ml roll-on attars are alcohol-free and concentrated for close, long wear.

Question 5

Can I return a fragrance?

Accepted Answer

For hygiene reasons opened fragrances cannot be returned. Damaged, defective or incorrect items are replaced when reported within 48 hours of delivery with photographs.

Question 6

How do I track my order?

Accepted Answer

Use the Track Order page with your order number and the email or mobile number used at checkout.

Question 7

Do you ship internationally?

Accepted Answer

Not yet. RTYNON™ currently ships within India only.

Question 8

How do I reach support?

Accepted Answer

Call or WhatsApp 8718917469 during Mon–Sat, 10:00–18:00 IST.

Frequently Asked Questions